FAQs

No! While we aren’t totally against using AI here & there, this is not an AI service and all of our team are real people. We keep our pricing competitive by staying true to our philosophy - keep it Simple!

Yes, 100% of our current team are Australian and work in Australia. We know it’s crucial to live and breathe local market knowledge - so we do!

It’s different because we ARE different. You won’t get full service marketing and daily messages from our team - but you also won’t get bloated, over-cooked marketing that doesn’t suit your business either. We aren’t the best fit for everyone, but for a lot of businesses, we’re exactly what you need.

Then we’re honest about it! Our philosophy of keeping it Simple means we won’t be the solution to every problem. We love working in conjunction with other agencies, or in-house staff so you can be totally covered. We’re also experienced marketers who can point you in the right direction. We’re happy to refer your business to our friends, or let you know what you should look for outside our agency.

While we do cover a lot of different bases, our specialisation is Digital ad creation and management. That’s ads on platforms like Google Ads or social media like Meta ads.

There’s no lock-in contracts whatsoever so you can do as little as 1 month. Monthly payments are all made in advance, so you can pause or move on at any time.

Yes! If you are a current client you can contact us by email or through our website form and we will reply within 1 business day.

After you have paid the setup fee for your account, which as standard is $299. The minimum cost to employee our agency is exactly $99 per month. This includes GST and all fees.

Possibly, you only have to pay the setup fee once as long as you have worked with Simple Digital within 1 year, you will not be required to pay this fee again.

If it has been more than 365 days since you last made a monthly payment with Simple Digital, you are required to pay the fee again.